If you have special related related to delivery or return, please visit www.hi-tec.co.uk/pages/returns-erxchanges
Can I cancel or change the order?
Hi-TEC is committed to ordering you as soon as possible. Therefore, after the order is placed, you will immediately enter the performance process, and you cannot cancel or adjust the order.
After submitting the order, can I change the transport address?
In order to handle your order and order it as soon as possible, once your order reaches Hi-TEC, Hi-TEC cannot change the transportation address. Please send an email to Customerservices@hi-Teceurope.com, if you have other questions, please send it immediately.
How do I know when my order is sent? How should I follow?
After sending orders from Hi-TEC’s warehouse, you will receive a confirmation email to confirm it on the way. Unfortunately, once the order leaves the Hi-TEC warehouse, you are not currently tracking your order. Hi-TEC hopes to introduce a new tracking service as soon as possible to improve HI-TEC services.
What type of payment do you accept?
Hi-TEC currently accepts the following credit cards: Visa, Visa Debit, Visa Electron, MasterCard, American Express and Maestro UK. You can also choose to pay via PayPal and Apple Pay.
How to use discount /voucher code?
Before the checkout, you must enter a discount code on the shopping cart page to add discounts.
To add a discount code, transfer to my shopping cart, and then click the “Application Discount Code” in the abstract box on the right side of the order. Enter the discount code and click “Application Discount”. Discount code is sensitive to cases and constraints by terms and conditions.
What are the terms and conditions of your discount code?
The discount code must be applied to an order before checkout. Unless there is a clear explanation, it must not be used with any other offer. Unless it is clearly stated, discount code cannot be used for sales items. If the expiration date is not stated, the expiration date is 31 days from the date of issuance. The discount code distributed by Hi-TEC EUROPE LIMITED and its partners is only eligible to obtain residents of Britain and Ireland, and cannot be ordered outside the UK and Ireland. If you have any problems with the discount code, please contact the Hi-TEC’s customer service team. Hi-TEC reserves the right to withdraw the quotation at any time without notice.
What are your matches and quotation conditions and conditions?
All HI-TEC European limited competitions, discounts and discounts are applicable to the general terms and conditions of HI-TEC. You can read these contents on the terms and conditions of Hi-TEC. The only exception is where to connect to specific terms and conditions on the competition page, or the request or discount of linking in all promotional communication. In addition to the general terms and conditions, the discount code also abides by the terms described in the “discount” section on the page.
What is the 30 -day comfort guarantee?
You have the right to maintain comfort. In Hi-TEC, Hi-TEC really believes, and because HI-TEC is confident in the product, Hi-TEC is full of confidence, and can provide 30 days of comfort guarantee!
Order your Hi-TEC shoes immediately. If you are not completely satisfied with the appropriate and comfortable sense, you only need to return them to Hi-TEC within 30 days from the date of purchase, and then select an exchange or refund. If you decide to return orders based on 30 days of comfort, please contact HI-TEC before returning your shoes.
The original order confirmation must be included in the return, and the shoes must not be damaged or abused. Return or shoe exchange will reach the original price of shoe specified in the purchase receipt. Please visit the COLLECT+website to create and print your return label and make sure you include the original scheduling instructions or cover comments to quote your order reference number and return reasons.
Hi-TEC EUROPE LIMITED has made a 30-day comfort guarantee through the trial basis. Hi-TEC has the right to withdraw this offer at any time. If Hi-TEC withdraws this offer, any customer who purchases boots before withdrawing offers will be eligible to obtain a guarantee of 30 days after purchasing. Once you return the package for refund or processing, please allow up to 28 days.