What is Gymondo?
Gymondo is an online fitness platform that offers comprehensive professional fitness classes and a 10-week nutrition plan. Like a regular gym, Gymondo gives you all the tools to get fit and do something good for yourself. Revolution: You decide when and where to personalize your training!
Gymondo offers you a 7-day free trial to get you started with Gymondo. If you don’t like the type of training Gymondo offers or Gymondo’s website, you can cancel your membership through your membership account or by email before the trial period ends.
Can I temporarily suspend my subscription?
If you already have a subscription, you can pause your subscription for up to 90 days per year. For example, you can also split the suspension in two, including vacation and sickness. Make sure you have at least 15 of the 90 days available for the second suspension. To pause your subscription:
Log in to your member account.
Click on your name in the upper right corner
Click on my account
Click the pencil at the end of the line that says your membership
Activate Pause Now
In the same place, you can resume your subscription when you come back from vacation or feel healthy again.
Will the subscription be automatically extended?
Yes, once the minimum contract period expires, the membership period is the same as the original subscription period. If you want to prevent this from happening, please cancel at least three days before the end of the current period.
Why am I being charged the day I sign up?
Gymondo always does a test debit on the day you sign up, then Gymondo cancels shortly thereafter. This effectively means that you don’t have to pay Gymondo anything on the day you sign up.
A test debit is designed to check the details you have provided and give you the opportunity to correct them. This way, you won’t have any problems paying later, and you can continue training after the testing phase.