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About the Chatham
Over 30 years of shoemaking expertise and design styles inspired by Chatham’s sailing roots and country life have made Chatham’s family business one of the UK’s leading lifestyle footwear brands.
Out of a love of the outdoors, adventure and adventure, Chatham is committed to creating classic sailing and country shoes, all in Chatham’s signature British style, combining traditional craftsmanship with innovation, the best materials and attention to detail. Each pair of shoes is of the highest quality and durability, designed to be comfortable, functional and able to withstand all the elements of nature.
Constantly innovative Chatham-style sole spring technology with Poron performance buffering – this is antibacterial and provides maximum comfort and shock absorption. That means the shoes you love to wear will only get better.
Chatham is a brand that always sails ahead and never lags behind.

The scope of Chatham’s interpretation
G2
Chatham’s best quality and best selling footwear is located in Chatham’s G2 collection. Without a doubt, Chatham’s signature deck shoes, their design is one of the most durable you can find, with each pair boasting an unheard of 2-year manufacturer’s guarantee. The shoes are crafted from the finest materials and construction techniques to last a long time. Made from the finest oil wax leather for durability in the water with real tubular moccasins constructed by hand sewn at the end with a wax thread, they feature razor-cut rubber soles for unparalleled grip and finish with top-notch shoelaces. This range includes a washable frosted style to keep your G2s clean and fresh without sacrificing quality and durability.
sports
A pair of casual casual shoes is an essential addition to anyone’s footwear collection, and the style found in Chatham’s Sports collection is a daily shoe with a sporting edge, offering quality, comfort and style at a reasonable price. Many designs belong to the collection, from classic deck shoes to trend-setting cup-sole sneakers, all designed with an active lifestyle in mind. Whether you’re on the beach, on the deck, or just on the high street, you can wear classic country and casual styles.
life
Whether you spend your weekend on land or on the water, Chatham’s Lifestyle collection of shoes can help you spend your weekend in a stylish way without compromising quality. Using classic British design handwriting, Chatham’s lifestyle shoes are perfect for the workday, when you want to wear something simple and easy to wear for the whole day — no matter what your schedule.

Chatham delivers and returns information

The United Kingdom
Standard price (free)- free for orders over £100 in the UK mainland – up to 7 working days
Track – up to 7 working days – extra 5 pounds

The working day is divided into Monday to Friday.

The freight to the Channel Islands is 8.50.

All quoted delivery dates are estimated delivery dates only. They are subject to change and Chatham does not accept any loss or damage (whether direct or indirect) at any time other than the estimated delivery date. Chatham aims to send all orders by 1pm on the same working day (please note based on the above information that this may not always be possible during the COVID-19 government restrictions, so Chatham has extended the shipment estimate). Please refer to the delivery schedule below. Orders placed after 1pm will be issued by the next working day at the latest.

The goods will be sent to the address you ordered. If you order more than one item, your items may be sent to you in installments if certain items are out of stock. All orders are collected at the time of purchase, and this includes any items that are deferred orders.

Europe and the rest of the world
When you shop at Chatham.co.uk, you can choose your preferred delivery location from a sign at the top of the screen. This will adjust all site prices in the currency of your choice. When you decide to check out, you will be transferred to the international checkout in Chatham. Your order will be processed through Chatham’s third party partner and you will see your payment method collected by ** global-e /Chatham**.

Chatham Taxes and duties

Taxes and duties are applicable depending on your shipping destination and the customer is responsible for paying all duties and taxes on the shipping.

Before confirming your order, Chatham will constantly check the shipping charges and display them on the checkout page.
Return policy
If you are not completely satisfied with the product you have chosen, you may return the product to Chatham within 28 days of receipt. Chatham will be happy to offer an exchange or refund as long as the items are in good condition and where possible in their original packaging and all labels.

Please print out and fill out the form you received via email, or include a note in the box that clearly states why you are returning the item and whether you need a refund or exchange. Proof of purchase is required.
Please then reseal the original package and send your package back to Chatham using the address label on the front of the receipt form. Chatham advises all customers to keep proof of postage. Chatham cannot be held responsible for packages lost in transit. All refunds will be issued with the same payment method as the original order and may take up to 14 days to complete. Refunds are always less postage.
Please note that this program only applies to purchases made through Chatham’s website and over the phone and is non-refundable at any Chatham store.
If your item was purchased from a non-Chatham Shipping store or website, please return your item to the retailer, not Chatham Shipping. Because Chatham cannot accept returns of items that were not purchased directly from Chatham Marine Corps. Please note that their terms and conditions may differ from Chatham’s.

Chatham accepts returns only through the postal service and does not offer a delivery service.

UK only: Mainland UK members can return them for free through “Collect+”. Send your ZIP code to 84555 to get the nearest drop-off point, or visit www.collectplus.co.uk.

Other parts of the world: Any returns from outside the UK are paid for by the customer. For non-UK orders, Chatham is unable to process the scale of the exchange and will only process the refund. Chatham reserves the right to refund only the cost of the goods and not the freight.

The return address of Chatham
Chatham ocean
Return to the department.
Hennock court
Hennock road east
Exeter
Devon
EX2 8 Russian

You are in charge of your package until Chatham receives it. Chatham is not liable for any loss or damage to the goods in transit. If you need help or have any questions, please contact Customer Service at Chatham and they will be more than happy to help you.

The wrong item
In the unlikely event that your product is wrong, please contact Chatham’s customer Service team on 0845 2700 217 or via email at info@chatham-marine.co.uk. Please indicate the reason for return and provide proof of purchase when returning. Chatham will try to replace your item, but if not, Chatham may offer a replacement or refund if the item is found to be defective.

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